Unique Communications Group, Inc.
Also known as Circseller Inc. (UCG's Newspaper Division)
We offer a variety of Inbound Call Center Services such as Order Taking with or without secured payments, Answering Services, Renewal Programs, Donations or just general Inbound Customer Service. We understand that outsourcing your critical customer interactions is a big decision and why the agents that will answer your calls are so extensively trained as well as ALL of your calls are answered in the US.
Unique Communications Group, Inc. provides high quality, cost-effective customer service outsourcing solutions to our client partners. Whether your needs are small or large, you can rest assured that our professional call center staff is ready to satisfy your customers needs.
We provide a one call resolution and supports a track record of consistently outstanding service level achievements in support of all our client partners needs.
UCG is a 100% United States Inbound Call Center so we guarantee that every call we answer will be answered in the US. We have taken on several clients that first went overseas and eventually decided to bring their Customer Service back into the United States. We are an Accredited business with the BBB with an A+ rating.
We currently receive over 140,000 inbound customer service calls per month from over 35 daily newspapers as well as other order taking and payment calls. If your looking to outsource your Customer Service, Order Fulfillment, Surveys, Tech support, Text and Chat or would just like us be your Answering Service then we can assist you. Our highly trained staff is ready to service your every need. If you would like to view our Call Center you can take a Virtual Tour HERE.
Unique Communications Group, Inc. provides both inbound and outbound
call center solutions across several business lines. Our client
partners are a diverse group such as Newspapers, Traffic Schools,
Catholic Charities, E-Commerce, Online Directories and the
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