Unique Communications Group of friendly, seasoned and solution driven agents are ready and fully capable to work with your customers who wish to place an order for your product and/or “up sell” the customer at the time of the call.  UCG understands that using a call center to supplement your in-house staff or even as your only order taking strategy can have a significant impact on your bottom line.  When your infomercial airs or a customer visits your website and wants to purchase your product, making a phone call is often the customer's first choice for contacting you. It allows the customer to speak to a live person and to ask questions regarding your product. This can be especially important if your product is complicated or the customer wants information or clarification about the product.

Whenever any customers call for assistance to place an order or simply to get information, the customer care representatives respond promptly and courteously. Making use of the latest call center technology and the state-of-the-art processes, the professionals ensure that the customers are thoroughly satisfied.

We are a Sarbanes Oxley / PCI-DSS compliant customer contact center. We record 100% of all calls and encrypt all recordings and transactions real time.  This basically means that if you need a recording for any of your phone calls from your customers we can encrypt it and email to you the same day it was requested.

We can usually start any Order Taking  campaign within 7-14 days.  Get your FREE quote today to see how UCG can assist in all of your Order Taking needs.